All Clients or Customers commissioning work by, or buying products or services from Ecology by Design Ltd. does so on the strict understanding that they accept the Terms and Conditions of Ecology by Design as set out below.
Ecology by Design reserves the right to revise its Terms and Conditions at any time by updating this page.
Terms and Conditions of Appointment
1. Definitions
Throughout this document, a consultant is defined as a professional ecologist or environmental manager, or any other person, acting within these areas, belonging to the CIEEM. A client is defined as any individual, group, body, authority, private or public company to whom a consultant provides professional services. The agreement is represented by this document and contains the terms of the employment and such additional clauses and specifications as may be deemed necessary. The project specification is the document detailing the works to be undertaken by the consultant for the client and, where appropriate, the methodology to be adopted.
General Conditions
2. Duty of Care
As a member of the CIEEM, the consultant shall operate within the terms of the Institute’s Code of Professional Conduct and within the law of the country he is working in. As such, the consultant shall use reasonable skill and care and diligence in the performance of their duties and show due care and regard for the environment, their clients and their colleagues.
3. Consultant’s Authority
The consultant shall act on behalf of the client as an impartial advisor, investigator or agent in those matters defined in this agreement.
4. Professional Standards and Conduct
i) All members of permanent staff are members of the CIEEM. All work will be undertaken in accordance with the Institute’s Code of Professional Conduct.
ii) To meet standard legislative and local authority requirements, survey reports will normally contain recommendations which will follow industry good practice. These will be based on the professional interpretation of survey results and may also include recommendations in relation to protected species observed on the site other than those for which the survey was commissioned.
iii) No responsibility will be accepted for any repercussions arising from a client not carrying out recommendations in full.
5. Liaison with Responsible Authorities
It is often necessary, and beneficial to the client, for the consultant to discuss details of the approach to and/or results of surveys and other contracts with the responsible authorities (local authorities, Natural England etc.), particularly where planning permission or a protected species licence is required. This helps the consultant to ensure that the approach will provide precisely the information required by the relevant authority in order to determine an application, and therefore this will normally be undertaken on behalf of the client. Where possible this will be discussed with the client in advance; however, on occasion (e.g. where the authority has contacted us directly to clarify certain issues) such discussions may be undertaken without further reference to the client, unless expressly instructed not to do so in advance.
6. Wildlife Crime
If the consultant considers a potential wildlife crime has been committed, or believes a crime may be about to be committed, this will be brought to the client’s attention immediately. There are certain circumstances where the consultant will be constrained to notify the relevant authorities if a crime has been committed or is about to be committed. The consultant reserves the right to communicate with the relevant authorities directly at any stage should it be felt that this is necessary in order to report or prevent the commission or continued commission of a crime.
7. Modifications and Revision to Agreement
Any modifications to this agreement that are deemed necessary by either the consultant or the client should be notified to the other party at the earliest opportunity. Consent for modifications arising from unforeseen circumstances or factors should not be unreasonably withheld by either party.
8. Dealings with and Appointment of other Consultants/Sub Consultants
Additional consultants or sub consultants may be appointed by either the client directly or by the principal consultant, subject to the acceptance of each party.
9. Liability for Other Consultants
i) The consultant shall not be responsible for the actions and/or omissions of another consultant except where this is explicitly laid down in this agreement.
ii) The liability for sub-consultants rests with the employing consultant.
10. Insurance
It shall be the duty of the consultant and client to provide evidence that each holds sufficient and appropriate insurance to meet their respective liabilities in relation to this project.
11. Client Responsibilities
i) Information from the client
The client shall provide the consultant with such information as are necessary for the proper performance of the agreed service, in particular any copies of previous ecological surveys undertaken on the site and available to the client. If it is found that such documents, or any other pertinent information, have been withheld without good reason, the consultant reserves the right to terminate the contract without notice and to require payment for any expenses incurred.
ii) Representative of client
The client, if a company or other group of persons, shall be required by the consultant to nominate one specific representative for the duration of the project.
12. Copyright
Copyright on all documents including survey information, text, photographs, drawings and other illustrations prepared by the consultant shall, unless otherwise agreed, remain the property of the consultant. The client shall be entitled to use documents prepared by the consultant in the execution of this agreement provided that:
i) all fees due to the consultant at that stage have been paid;
ii) the use relates only to the project or part of the project for which the material was prepared; and
iii) the consultant shall not be liable for the use of the documents described in this clause for purposes other than those for which they were prepared and provided.
13. Scientific Data
Scientific data collected during the course of the contract will be made available to appropriate biodiversity records centres in order to better inform future ecological surveys. If a client has any objection to this they must inform the consultant in advance in writing.
14. Acceptance of Terms and Conditions
No work will be booked into the consultant’s programme nor undertaken until the quoted costs and all terms and conditions have been accepted in writing.
15. Delays and Cancellations
If agreed work dates have to be altered as a result of delays caused by the weather, or by availability of access permissions, or by safety issues, or by any other circumstances outside the consultant’s control, the next available date will be programmed, taking into account pre-existing bookings. The consultant makes no guarantee that revised work dates can be arranged to meet the original deadlines.
16. Modification of Agreement
If either party to this agreement considers modifications to the project to be necessary, full details must be provided in writing. If agreement for appropriate modifications cannot be reached within 30 days, dispute procedures may be implemented (see Clause 20).
17. Termination by the Client: Grounds
The length of notice for the termination or suspension of all or part of this agreement shall be as set out in the Schedule. If, after 30 days following notification of suspension of this agreement, the consultant has not received instructions from the client, the consultant shall make a final, written application for instructions. In the event of no instructions being received by the consultant within a further 30 days of the final application, this agreement shall be deemed to have terminated. Compensation as set out in the Schedule may be payable to the consultant.
18. Termination by the Consultant: Grounds
The length of notice for the termination of all or part of this agreement by the consultant shall be as set out in the Schedule. The consultant shall give full details of reasons leading to the termination and a suitable course of action for the closure of the project shall be agreed in writing. Compensation as set out in the Schedule may be payable to the client.
19. Death or Incapacity
In the event of death or serious incapacity of a sole practitioner preventing the continuation of this agreement, it shall be deemed to have terminated.
As soon as all outstanding fees have been paid, the client shall be entitled to use all data prepared on the project subject to the provisions of Clause 12.
20. Settlement of Disputes
i) By agreement
Differences or disputes arising out of the appointment in relation to professional, ethical or any other matter may be settled by agreement between the parties.
ii) By mediation
If agreement cannot be reached, the client or consultant are free to invite a third party to act as mediator.
iii) By arbitration
Any difference or dispute arising out of the appointment which cannot be resolved in accordance with either Clause 20 or 20ii shall be referred to arbitration by a person agreed between the parties. If agreement cannot be reached after 14 days, the matter shall be referred by either party to the Chartered Institute of Arbitrators for the appointment of an arbitrator.
21. Governing Laws
The application of this agreement shall be governed by the laws of the country in which the agreement is implemented. The client and consultant shall comply with all relevant legislation.
22. Limitation
No actions or proceedings for any breach of this agreement shall be commenced against the consultant after the expiry of 6 years from the date of the relevant report.
The Supplier shall not be liable for loss of profits, loss of business, depletion of goodwill and/or similar losses loss of anticipated savings, loss of goods, loss of contract, loss of use, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
The Supplier's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance, of the Contract shall be limited to the price paid for the Services.
Any advice, guidance or information provided to the Customer by the Supplier does not constitute legal advice and no liability is accepted by the Supplier.
Site Work
23. Resident Consultants
Where a requirement for frequent or constant professional supervision is agreed, a resident professional shall be appointed on a full or part-time basis by the consultant under specific terms of appointment and remuneration.
24. Site Safety
Surveys will be undertaken on the basis that the site is in a safe condition. If at any time the consultant’s surveyors feel it is unsafe to proceed, work will be terminated until the site can be made safe.
25. Risk Assessment
All work will be subject to risk assessment.
26. Welfare
Where a continued presence on site is required (e.g. supervision of roof removal, installation of fencing etc.), adequate toilet and hand-washing facilities must be provided or made available.
27. Access Permission
We will require full access permission to be arranged. No site survey will commence until all such permissions are confirmed.
28. Bat Surveys
For bat surveys, access is required to all loft spaces and other areas as detailed in the quote. If access is not possible to all areas, the assessment may be incomplete and the local authority may require further surveys to be undertaken. If the consultant has to visit the site a second time because full access was not available on the first visit, an additional charge will be made.
Remuneration
29. Costs
i) The quoted costs do not include VAT, which will be charged at the standard rate.
ii) Costs are valid for 30 days from the date of the quotation and include one paper copy of the final report if required; additional paper copies will be charged at cost.
iii) Where a Customer receives a quotation, such quotation shall override any prices or charges published on the Website.
iv) Unless stated otherwise within the Contract, work charged on either an hour or day rate shall be subject to a 1.5x multiplier for work from 22:00 on Friday to 06:00 on Monday.
v) Any additional meetings or other work that may be required will be charged at the consultant’s standard daily rate as indicated in the quote.
vi) Unless otherwise stated, travel to and from site is included in the time allocation quoted.
vii) Rates are normally reviewed in January each year. Revised rates may therefore apply to work that has been quoted for in one calendar year but is not undertaken until the following calendar year, unless agreed otherwise.
viii) Costs are based on the understanding that appropriate basemaps, both in hard copy and suitable electronic format (in order of preference: DWG, PDF or JPG), will be supplied free of charge, together with any copyright permissions (e.g. OS licence numbers) needed for their use. If the necessary basemaps are not supplied, these will be purchased and the purchase price will be passed onto the client at cost.
30. Payment Terms
i) Payment is due as shown on the invoices issued. If no date is shown, payment is due on completion of site survey work or other preparatory work (e.g. licence preparation) and within 30 days of date of invoice. Reports will not be provided and licence applications will not be submitted until full and final payment has been received.
ii) The consultant will exercise their statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if they are not paid according to agreed terms.
iii) Without prejudice to any other right or remedy that it may have, if the Customer fails to pay the Supplier on the due date, the Supplier may, under the Late Payment of Commercial Debts Act (Interest) Act 1998, as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002, charge compensation for debt recovery costs and interest on the outstanding amount until the date of payment.
31. Payment Flow and delivery policy
Payment is due as shown on the invoices issued. If no date is shown, payment is due on completion of site survey work or other preparatory work (e.g. licence preparation) and within 30 days of date of invoice. Reports will not be provided and licence applications will not be submitted until full and final payment has been received. Reports will be provided in a digital format (PDF), if hard copies are required this would be subject to a fee to be agreed.
32. refunds
If you are a “Consumer” (as defined by regulation 4 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Regulations”)) then you will be deemed to have instructed us in accordance with clause 14.
If these Terms have been entered into as a “Distance Contract” (as defined by regulation 5 of the Regulations) then under normal circumstances, you have a right to cancel your instructions within 14 days of instructing us.
Such cancellation must be made in writing to us. A model cancellation form can be provided to you, though you are not obliged to use it.
If you are a Consumer and cancel in accordance with clause 32, we will reimburse any payments received from you, unless you have supplied us with your “Express Request” (as defined by regulation 36 of the Regulations) for us to begin your work immediately or within the 14-day period, pursuant to clause 32. Such payment will be made without undue delay and not later than 14 days of receipt of your written cancellation.